The United States government is a massive employer, and is always looking for qualified candidates to fill a wide variety of open employment positions in locations across the country. Below you’ll find a Qualification Summary for an active, open job listing from the Department of Homeland Security. The opening is for a Local Hire (Customer Representative Supervisor) in Austin, Texas Feel free to browse this and any other job listings and reach out to us with any questions!
Local Hire (Customer Representative Supervisor) – Austin, Texas
Federal Emergency Management Agency, Department of Homeland Security
Job ID: 629106Start Date: 10/18/2022End Date: 11/12/2022
FEMA is an Equal Opportunity Employer. Salaries are comparable to local pay rates. FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards. STAFFORD ACT EXCEPTED SERVICE APPOINTMENTS: The Local Hire Program is an appointment type granted under the Robert T. Stafford Disaster Relief and Emergency Assistance Act, Section 306 (b), which authorizes FEMA to appoint such temporary employees as necessary to accomplish work authorized under the Act. Appointments under this authority within FEMA are made to the excepted service and are nonpermanent in nature. To qualify for this position, you must possess experience: Leading or supervising a team of subordinates; and Assisting customers over the telephone to provide customer support. IN ADDITION: Minimum age of eighteen years of age is required. All candidates must be a high school graduate or possess a GED. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Your application must show that you meet all requirements for this position. You may be found “not qualified” if you do not possess the minimum competencies required for the position. NOTE: Qualifications are based on breadth/level of experience. In addition to describing duties performed, applicants must provide the exact dates of each period of employment (from MM/YY to MM/YY) and the number of hours worked per week if part time. As qualification determinations cannot be made when resumes do not include the required information, failure to provide this information may result in disqualification. Applicants are encouraged to use the USAJOBS Resume Builder to develop their federal resume. For a brief video on How to Create a Federal Resume, click here. Current or former FEMA Reservists/DAE employees: To accurately credit your experience for these intermittent positions, make sure to list the dates (from MM/YY to MM/YY) of each deployment, along with the job title and specific duties you were responsible for during each deployment. Failure to provide this information may result in disqualification.
If you’d like to submit a resume or apply for this position, please contact Premier Veterans at [email protected]. All are free to apply!