Program Specialist- Director of Women Veterans Call Center Job in Canandaigua, New York – Department of Veterans Affairs



The United States government is a massive employer, and is always looking for qualified candidates to fill a wide variety of open employment positions in locations across the country. Below you’ll find a Qualification Summary for an active, open job listing from the Department of Veterans Affairs. The opening is for a Program Specialist- Director of Women Veterans Call Center in Canandaigua, New York Feel free to browse this and any other job listings and reach out to us with any questions!

Program Specialist- Director of Women Veterans Call Center – Canandaigua, New York
Veterans Health Administration, Department of Veterans Affairs
Job ID: 588531
Start Date: 04/22/2022
End Date: 05/28/2022

Qualification Summary
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 05/27/2022. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: SPECIALIZED EXPERIENCE: You must possess at least one (1) year of specialized experience to at least the next lower grade level (GS-11) level in Federal service that has given you the particular knowledge, skills and abilities required to successfully perform the duties of a Program Specialist, and that is typically in or related to the work of the position to be filled. In order to receive consideration, your specialized experience must be supported by your application or resume. Examples of specialized experience include, but are not limited to: Providing leadership and guidance in determining the resource needs of all organizational elements, distributing initial resource allocations, and adjusting resource allocations as dictated by changes in the program’s needs. Developing, implementing, monitoring, and adjusting plans to effectively accomplish the mission within budgetary constraints. Providing direct supervision to staff by establishing and planning work assignments, deadlines, and priority levels. Delegate work by determining the staff member who has the best skill set to accomplish the work and by assessing the assignment’s complexity. Providing instruction, guidance, and advice on special projects, work assignments, and basic administrative issues. Leadership and direction to promote the development and productivity of all employees, and resolve grievances or complaints. Implementing systems that are flexible and cost effective in response to changing needs of the organization. Use of extensive organizational knowledge of VA programs and practices to relate practices to the unique characteristics and needs of women Veterans. Maintaining a continuous liaison with Human Resources in areas of personnel recruiting, promotion, training, equal opportunity employment, disciplinary action, and performance evaluation. You will be rated on the following Competencies for this position:
Administration and ManagementFinancial ManagementInterpersonal SkillsLeadershipManaging Human ResourcesOral CommunicationPerformance MeasurementPlanning and EvaluatingQuality ManagementWritten Communication Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is sedentary. It occasionally requires carrying of light objects such as files, books and
papers; some walking, standing and bending. No special physical qualifications are required. For more information on these qualification standards, please visit the United States Office of Personnel Management’s website at

If you’d like to submit a resume or apply for this position, please contact Premier Veterans at [email protected]. All are free to apply!


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