MEDICAL SUPPORT ASSISTANT (ADV) Job in Lawrence, Kansas – Department of Veterans Affairs

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The United States government is a massive employer, and is always looking for qualified candidates to fill a wide variety of open employment positions in locations across the country. Below you’ll find a Qualification Summary for an active, open job listing from the Department of Veterans Affairs. The opening is for a MEDICAL SUPPORT ASSISTANT (ADV) in Lawrence, Kansas Feel free to browse this and any other job listings and reach out to us with any questions!

MEDICAL SUPPORT ASSISTANT (ADV) – Lawrence, Kansas
Veterans Health Administration, Department of Veterans Affairs
Job ID: 506861
Start Date: 09/09/2021
End Date: 09/30/2021

Qualification Summary
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/29/2021. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency – MSAs must be proficient in spoken and written English in accordance with VA Handbook 5005, Part II, Chapter 3, Section A, paragraph 3j. Experience. Six months experience of clerical, office or other work that indicates the ability to acquire the particular knowledge and skills needed to perform the duties of the position; or Education. One year above high school; or Experience/Education Combination. Equivalent combination of experience and education are qualifying for entry level for which both education and experience are acceptable. Preferred Experience: Experience scheduling and coordinating appointments for patients with various clinics, ensuring all treatment requested by the physician has been scheduled, and rescheduling appointments when necessary; coordinating appointments schedules with other clinics in order to avoid conflicts; ensuring appointments are timely and in accordance with physicians’ requests; monitoring pre-appointment requirements to assure readiness for patient visit/procedure (e.g., X-ray, lab work); entering appropriate information into the electronic record; providing information via telephone and in person to the general public, members of the professional staff, patients, and other medical center personnel in response to inquiries regarding appointments; managing a tracking system for follow up care such as consults, tests, etc.; setting priorities and deadlines, adjusting the flow and sequencing of the work to meet team and patient needs, providing input in problem solving on operational issues or procedures in team meetings, performing administrative follow up actions. Grade Determinations:
In addition to the Basic Requirements, candidates must meet the following for the GS-06 Grade level. Experience. One year of specialized experience equivalent to the next lower grade level (GS-05). Specialized experience would include; scheduling and coordinating medical appointments for patients with various clinics as well as ensuring all treatment requested by the physician has been scheduled. Candidates must also demonstrate the Knowledge, Skills, and Abilities (KSAs) below: 1. Ability to collaborate [and] communicate [with a wide range of medical clinicians across multiple disciplines (e.g. medical doctors, nurse practitioners, physician assistants, psychologists, psychiatrists, social workers, clinical pharmacists, and nursing staff) to accomplish team goal setting to ensure medical care to patients is met.] 2. [Ability to independently] set priorities and organize [ ] work to meet deadlines, ensuring compliance with established processes, policies, and regulations. 3. Ability to communicate tactfully and effectively, [electronically, by phone, in person], and in writing, [with internal and external customers]. This may include preparing reports in various formats and presenting data to various organizational levels, [as well as resolving patient concerns]. 4. Advanced knowledge of the technical health care process [(including, but not limited to, scheduling across interdisciplinary coordinated care delivery and/or care in the community models and patient health care portals)] as it relates to access to care. 5. Advanced knowledge of policies and procedures associated with interdisciplinary coordinated care delivery and/or care in the community operational activities that affect patient flow, and patient support care [administrative functions] to include, but not limited to appointment cycles, outside patient referrals, follow-up care, overbooking, provider availability, etc. 6. Advanced knowledge of medical terminology due to the technical nature of language utilized by clinicians. References: VA Handbook 5005/117, Part II, Appendix G45, Medical Support Assistant Qualification Standard. The full performance level of this vacancy is GS-06. Physical Requirements: Work is mostly sedentary and requires prolonged sitting and typing; Light lifting (under 15 pounds); Light carrying (under 15 pounds); Reaching above shoulder; Use of fingers; Both hands required; Walking (up to half hour); Standing (up to half hour); Kneeling (up to half hour); Repeated bending (up to half hour); Both legs required; Ability to read written material; Depth perception; Hearing (aid permitted).

If you’d like to submit a resume or apply for this position, please contact Premier Veterans at abjobs@premierveterans.com. All are free to apply!

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