The United States government is a massive employer, and is always looking for qualified candidates to fill a wide variety of open employment positions in locations across the country. Below you’ll find a Qualification Summary for an active, open job listing from the Department of Veterans Affairs. The opening is for a Medical Support Asst in Asheville, North Carolina Feel free to browse this and any other job listings and reach out to us with any questions!
Medical Support Asst – Asheville, North Carolina
Veterans Health Administration, Department of Veterans Affairs
Job ID: 493314Start Date: 08/09/2021End Date: 12/06/2021
Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Must be proficient in spoken English May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grade Determinations:
Experience . One year of experience equivalent to the [GS-4] grade level;
OR,(b) Education. Four] years of education above high school.
Demonstrated Knowledge, Skills, and Abilities. Candidates must demonstrate [all of] the KSAs below:
i. Ability to operate computerized programs and [systems] in order to enter, modify, and retrieve sensitive [medical and patient identifying] information [(PII)] into or from electronic [health] records, scheduling systems, and/or reports.
ii. [Advanced knowledge of medical terminology specific to understand medical diagnosis and procedures sufficient to communicate clinical staff instructions to patients.
iii. Ability to [schedule medical] appointments in a clinical setting.
iv. Ability to work independently in the accomplishment of a wide variety of duties [performing patient support work].
v. Ability to communicate effectively and professionally [in person, electronically, and/or by telephone], with [internal and external customers].
vi. [Skill in customer service with the ability] to identify [customer] concerns, [and refer] to the [appropriate staff], as necessary, to ensure a satisfactory resolution. References: VA Handbook 5005/53, Part II, Appendix G45. Medical Support Assistant Qualification Standard. This can be found in the local Human Resources Office The full performance level of this vacancy is GS-05. Physical Requirements: The work is performed outdoors in the cold/heat and incumbent will be required to stand /walk for the preponderance of the day.
If you’d like to submit a resume or apply for this position, please contact Premier Veterans at email@example.com. All are free to apply!