The United States government is a massive employer, and is always looking for qualified candidates to fill a wide variety of open employment positions in locations across the country. Below you’ll find a Qualification Summary for an active, open job listing from the Department of Veterans Affairs. The opening is for a Patient Representative in Leavenworth, Kansas Feel free to browse this and any other job listings and reach out to us with any questions!
Patient Representative – Leavenworth, Kansas
Veterans Health Administration, Department of Veterans Affairs
Job ID: 483062Start Date: 07/16/2021End Date: 08/04/2021
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/04/2021. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Experience with mediation and problem resolution Investigating and responding to patient and/or family complaints, inquiries, incidents using analytical skills Data collection Analysis of data and oral or written narratives Presenting reports to higher level officials Experience dealing with people from a wide variety of backgrounds . OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have 2 full years of progressively higher level graduate education leading to such a degree OR LL.B. or J.D., if related, Ph.D. or equivalent doctoral degree. (TRANSCRIPTS REQUIRED IF USING EDUCATION TO QUALIFY). OR, Combination: Applicants may also combine education and experience to qualify at the GS-09 level. To calculate, first identify the percentage of required education you have earned (when substituting, you cannot use the first 60 semester hours that you earned). Then identify the percentage of required experience you possess. Add the two percentages. The total percentage must equal at least 100 percent to qualify at the GS-09. For example, an applicant who has 9 semester hours of graduate level education (i.e. 50% of graduate education required) and 6 months of creditable specialized experience (i.e. 50% of the required experience) would equal 100% of the required experience for the position. You will be rated on the following Competencies for this position: Competency 1 – Knowledge of services at a Health Care facility.
Competency 2 – Skill in the use of office equipment including personal computers to produce documents in final form in accordance with rules of correspondence and grammar.
Competency 3 – Skill in dealing with people with a variety of different backgrounds (patients, staff, volunteers, and other customers).
Competency 4 – Knowledge of rules, regulations and policies related to patient services and eligibility.
Competency 5 – Ability to work with health care providers and administrative staff throughout a health care system in providing and resolving patient complaints. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work of this position is primarily sedentary. Some slight physical effort may be required For more information on these qualification standards, please visit the United States Office of Personnel Management’s website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
If you’d like to submit a resume or apply for this position, please contact Premier Veterans at email@example.com. All are free to apply!