Information Technology Specialist Job in Clinton, Oklahoma – Department of Health And Human Services



The United States government is a massive employer, and is always looking for qualified candidates to fill a wide variety of open employment positions in locations across the country. Below you’ll find a Qualification Summary for an active, open job listing from the Department of Health And Human Services. The opening is for an Information Technology Specialist in Clinton, Oklahoma Feel free to browse this and any other job listings and reach out to us with any questions!

Information Technology Specialist – Clinton, Oklahoma
Indian Health Service, Department of Health And Human Services
Job ID: 437032
Start Date: 04/08/2021
End Date: 04/22/2021

Qualification Summary
To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. MINIMUM QUALIFICATIONS:
Eligible applicants must meet the requirements specified in the section titled “Education” or the requirements specified in the section titled “Experience”. Education: All academic degrees and coursework must be from accredited or pre-accredited institutions. If qualifying based one education, transcripts must be submitted with your application. Unofficial transcripts are accepted but official transcripts will be required if selected. Undergraduate or Graduate Education: All education and degrees must be in one of the following fields – computer science, engineering, information science, information systems management, mathematics, operations research statistics, or technology management or a degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. GS-5: Bachelor’s degree. GS-7: One (1) full year of graduate level education or bachelor’s degree with superior academic achievement. Superior Academic Achievement is based on (1) class standing – applicants must be in the upper third of their graduating class; (2) GPA – overall GPA of 2.95 or 3.45 in your major during the last two years of college; or (3) membership in a national scholastic honor society. GS-9: Master’s degree or equivalent graduate degree or two (2) full years of progressively higher level graduate education leading to a master’s degree or equivalent graduate degree. Experience: Experience must be Information Technology (IT) related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific intensive training (for example, IT certification), as appropriate. Qualifying experience for all grade levels must have IT-related experience demonstrating each of the four competencies listed below: Attention to Detail – Is thorough when performing work and conscientious about attending to detail. Customer Service – Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication – Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving – Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. In addition to the four competencies listed above, your resume must demonstrate that you meet the experience requirements listed below: GS-5: Information Technology (IT) related experience demonstrating the four competencies listed above. Examples of IT-related experience demonstrating these competencies include: maintains up-to-date knowledge of the latest versions of the applications or systems being supported, responds to customer help requests, resolves IT-related problems or refers more complex problems to more experience specialists, orally communicates factual and procedural information clearly. GS-7: One year of specialized experience that that is equivalent to at least the GS-5 grade level in the Federal service. Examples of specialized experience include: applying customer service and customer support principles and methods; installing, configuring, upgrading and troubleshooting hardware and software components; experience working in Windows operating systems, Microsoft Office applications, Active Directory, Resource and Patient Management System (RPMS) and Electronic Health Record (EHR); experience using network configuration techniques, computer equipment, and system software to determine source of failures. GS-9: One year of specialized experience that is equivalent to at least the GS-7 grade level in the Federal service. Examples of specialized experience include: applying customer service and customer support principles and methods; installing, configuring, upgrading and troubleshooting hardware and software components; presenting formal and informal training and assistance to customers; experience working in CACHE, Windows operating systems to include server editions, Microsoft Office applications, Active Directory, Exchange, Mumps and other programming environments; installing, configuring and troubleshooting LAN/WAN (Local Area Network/Wide Area Network) components such as routers, switches and servers. Time In Grade
Federal employees in the competitive service are also subject to the Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP). You must meet all qualification requirements within 30 days of the closing date of the announcement.

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