The United States government is a massive employer, and is always looking for qualified candidates to fill a wide variety of open employment positions in locations across the country. Below you’ll find a Qualification Summary for an active, open job listing from the Department of the Navy. The opening is for an IT SPECIALIST (CUSTOMER SUPPORT) in Bremerton, Washington Feel free to browse this and any other job listings and reach out to us with any questions!
IT SPECIALIST (CUSTOMER SUPPORT) – Bremerton, Washington
Naval Medical Command, Department of the Navy
Job ID: 434213Start Date: 04/09/2021End Date: 04/18/2021
Your resume must demonstrate at least one year of specialized experience at or equivalent to the (GS-07) grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: Experience installing, monitoring, troubleshooting, and repairing end user hardware components; Experience providing advice and assistance and troubleshoots complex problems to minimize interruptions; Experience responding to a variety of failures to devise recovery plans for system failures; Experience utilizing Remedy Service Desk to track work in the form of Incident and Request tickets; Experience creating and maintaining documentation in SharePoint shared across the Service Desk team, as well as authoring Techniques, Tactics, and Procedures (TTP) for standardized Service Desk processes. My experience in the information technology field has equipped me with skill in the following areas: attention to detail, customer service, oral communication, and problem solving. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/ Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
If you’d like to submit a resume or apply for this position, please contact Premier Veterans at firstname.lastname@example.org. All are free to apply!