The United States government is a massive employer, and is always looking for qualified candidates to fill a wide variety of open employment positions in locations across the country. Below you’ll find a Qualification Summary for an active, open job listing from the Department of the Army. The opening is for a Lead Desk Clerk NF-02 in Zama, Japan Feel free to browse this and any other job listings and reach out to us with any questions!
Lead Desk Clerk NF-02 – Zama, Japan
Army Installation Management Command, Department of the Army
Job ID: 427194Start Date: 03/18/2021End Date: 03/29/2021
Twelve months experience with a property management system in hotel environment and prior work experience as a desk clerk. Ability to add, subtract, multiply and divide at the level necessary to complete required reports and use a computer for word processing or data entry. Good verbal communication and customer service skills. *** Best Qualifying Criteria *** 1. Twelve months experience working in a hotel front desk preferably Army Lodging with knowledge of Epitome, property management system.
2. Experience in training other Front Desk employees and experience with providing services such as: accept and modify reservations, register guests, assign rooms, issue keys, calculate and post charges to guests’ account, present statements, collect payments, maintain folios and makes statements of non-availability when applicable, manually and/or on a property management system.
3. At least six months experience with making individual and group reservations, controlling overbookings and preparing occupancy reports.
4. Experience in processing customer complaints and preparing incident reports.
5. Experience in controlling inventory of furniture, supplies, equipment and retail sale items. Experience must be clearly stated in resume to be considered as highly preferred. Best Qualified candidates will be referred first.
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