Program Support Assistant Job in Cleveland, Ohio – Department of Veterans Affairs



The United States government is a massive employer, and is always looking for qualified candidates to fill a wide variety of open employment positions in locations across the country. Below you’ll find a Qualification Summary for an active, open job listing from the Department of Veterans Affairs. The opening is for a Program Support Assistant in Cleveland, Ohio Feel free to browse this and any other job listings and reach out to us with any questions!

Program Support Assistant – Cleveland, Ohio
Veterans Affairs, Veterans Health Administration, Department of Veterans Affairs
Job ID: 408645
Start Date: 02/12/2021
End Date: 03/08/2021

Qualification Summary
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 03/08/2021. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: entering data into computer, verifying accuracy and completeness of information on paper or computer documents or records, following instructions to complete assignments, using a computer or word processor to create, edit, print, retrieve, or manipulate files, and using a computer to process and analyze data. You will be rated on the following Competencies for this position: Self Management – Setting well defined goals. Reading – ability to understand and interpret written material. Organizational Awareness -Knowledge of VA Regulations, standard operating procedures. Skill in oral and written communications with individuals from a variety of backgrounds and educational levels. Technology – Knowledge of a variety of computer applications and software. Knowledge of automated systems such as database management, spreadsheet software and statistical programs. Attention to Detail – Ability to be thorough Customer Service – Ability to work with customers to assess their needs. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is mostly sedentary and is performed in an office setting. Normal safety precautions and practices are required to working in a healthcare environment. The position requires emotional ability to deal effectively with multi-tasking, frequent interruptions, and a high volume of staff and patient flow. Other demands include reaching, bending, stretching, walking, and carrying light loads of supplies. The incumbent will need to be able to lift up to 10 pounds when assisting with obtaining brochures and supplies for Outreach events. For more information on these qualification standards, please visit the United States Office of Personnel Management’s website at

If you’d like to submit a resume or apply for this position, please contact Premier Veterans at All are free to apply!


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