The United States government is a massive employer, and is always looking for qualified candidates to fill a wide variety of open employment positions in locations across the country. Below you’ll find a Qualification Summary for an active, open job listing from the Department of Veterans Affairs. The opening is for an Advanced Medical Support Assistant in Cincinnati, Ohio Feel free to browse this and any other job listings and reach out to us with any questions!
Advanced Medical Support Assistant – Cincinnati, Ohio
Veterans Affairs, Veterans Health Administration, Department of Veterans Affairs
Job ID: 404183Start Date: 02/08/2021End Date: 02/22/2021
Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency. MSAs must be proficient in spoken and written English in accordance with VA Handbook 5005, Part II, Chapter 3, Section A, paragraph 3.j. Experience and Education: (1) Experience. Six months experience of clerical, office, [customer service], or other [administrative] work that indicates the ability to acquire the particular knowledge and skills needed to perform the duties of the position; OR, (2) Education. One year above high school; OR, (3) Experience/Education Combination. Equivalent combination of experience and education are qualifying for entry level for which both education and experience are acceptable. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grade Determinations: Experience: At least one year of specialized experience equivalent to the next lower grade level (GS-05). Examples of the type of experience required include, but are not limited to: performance of duties in a clinical setting related to receipt, intake and indexing of health and administrative information; monitoring clinic setup to effectively support the needs of the clinic; managing and planning patient care; setting priorities and deadlines and adjusting the flow and sequencing of work to meet team and patient needs; entering appropriate information into electronic records; and monitoring pre-appointment requirements to assure readiness for patient visits/procedures. Demonstrated Knowledge, Skills, and Abilities. Candidates must demonstrate [all of] the KSAs below: i. Ability to collaborate [and] communicate with a wide range of medical clinicians across multiple disciplines (e.g. medical doctors, nurse practitioners, physician assistants, psychologists, psychiatrists, social workers, clinical pharmacists, and nursing staff) to accomplish team goal setting to ensure medical care to patients is met. ii. Ability to independently set priorities and organize, work to meet deadlines, ensuring compliance with established processes, policies, and regulations. iii. Ability to communicate tactfully and effectively, [electronically, by phone, in person], and in writing, [with internal and external customers]. This may include preparing reports in various formats and presenting data to various organizational levels, [as well as resolving patient concerns]. iv. Advanced knowledge of the technical health care process [(including, but not limited to, scheduling across interdisciplinary coordinated care delivery and/or care in the community models and patient health care portals)] as it relates to access to care. v. Advanced knowledge of policies and procedures associated with interdisciplinary coordinated care delivery and/or care in the community operational activities that affect patient flow, and patient support care [administrative functions] to include, but not limited to appointment cycles, outside patient referrals, follow-up care, overbooking, provider availability, etc. vi. Advanced knowledge of medical terminology due to the technical nature of language utilized by clinicians. References: : VA Handbook 5005, Part II, Appendix G45, “Medical Support Assistant qualification Standard” The full performance level of this vacancy is GS-6. Physical Requirements: The position consists of sedentary and active tasks. Sedentary tasks include but are not limited to; sitting at a desk, utilizing a computer, and completing phone calls and charting. Active tasks include but are not limited to; walking, standing, bending, steps, squatting, reaching above and below your head and carrying of light items such as books, papers, and adaptive equipment.
If you’d like to submit a resume or apply for this position, please contact Premier Veterans at firstname.lastname@example.org. All are free to apply!