The United States government is a massive employer, and is always looking for qualified candidates to fill a wide variety of open employment positions in locations across the country. Below you’ll find a Qualification Summary for an active, open job listing from the Department of the Treasury. The opening is for a CASE ADVOCATE in Fresno, California Feel free to browse this and any other job listings and reach out to us with any questions!
CASE ADVOCATE – Fresno, California
Internal Revenue Service, Department of the Treasury
Job ID: 357945Start Date: 11/06/2020End Date: 11/20/2020
You must meet the following requirements by the closing date of this announcement.GS-5 LEVEL: You must have 3 years of general experience with one year of general experience at a level of difficulty and responsibility equivalent to the GS-4 level in the Federal service. General experience for this position includes experience that demonstrated the ability to: Analyze problems to identify significant factors, gather pertinent data, and recognize solutions; Plan and organize work; and Communicate effectively orally and in writing. Experience may have been gained in administrative, professional, technical, investigative, or other responsible work. Experience in substantive and relevant secretarial, clerical, or other responsible work may be qualifying as long as it provided evidence of the knowledge, skills, and abilities (KSA’s) necessary to perform the duties of the position to be filled. Experience of a general clerical nature (typing, filing, routine procedural processing, maintaining records, or other nonspecialized tasks) is not creditable. OR A Bachelor’s degree or four (4) years of education above high school in any field of study from an accredited college or university, OR Four years of progressive academic study (120 Semester Hours/180 Quarter Hours) at an accredited college or university.
GS-7 LEVEL: You must have 1 year of specialized experience at a level of difficulty& responsibility equivalent to the GS-5level in the Federal service. Specialized experience for this position is experience that is typically in or related to the work of this position & provided you with the particular knowledge, skills & abilities to perform successfully the duties of this position. Specialized experience includes advising& assisting others in order to explain issues related to meeting Federal tax obligations including: experience applying knowledge of business practices, policies, procedures, basic accounting principles, and Federal tax laws& regulations; Experience interviewing individuals and reviewing tax and bookkeeping records and returns, and analyzing systems using fact-finding techniques. OR You may substitute education for specialized experience as follows:1 year of graduate education in a related field of study at an accredited college or university. OR Superior Academic Achievement may be met by having a Bachelor’s degree, with one of the following: A GPA of 3.0 or higher on a 4.0 scale for all completed undergraduate courses or those completed in the last two years of study, or a GPA of 3.5 or higher on a 4.0 scale for all courses in your major field of study or those courses in your major completed in the last two years of study, or rank in the upper 1/3 of your class in the college, university, or major subdivision, or membership in a national honor society recognized by the Association of College Honor Societies. GS-9 LEVEL: You must have 1 year of specialized experience at a level of difficulty& responsibility equivalent to the GS-7 in the Federal service. Specialized experience for this position is experience that is typically in or related to the work of this position& provided you with the particular knowledge, skills& abilities to perform successfully the duties of this position. Specialized experience for this position is experience applying basic accounting principles, examination techniques& collection processes to assist taxpayers in resolving tax issues. Communicating with taxpayers& their representatives to determine the nature of assistance needed, obtaining information& determining its relevance to resolve tax issues/problems, advising and assisting taxpayers in meeting federal tax obligations, managing an inventory, and meeting deadlines. OR You may substitute education for specialized experience as follows: Master’s or equivalent graduate degree in a related field of study at an accredited college or university. OR Two years of progressively higher level graduate education leading to such a degree in a related field of study. OR LLB or JD. GS-11 LEVEL: You must have 1 year of specialized experience at a level of difficulty& responsibility equivalent to the GS-9level in the Federal service. Specialized experience for this position is experience that is typically in or related to the work of this position and provided you with the particular knowledge, skills, and abilities to perform successfully the duties of this position. Specialized experience for this position includes applying accounting, examination, returns processing, collection & or Taxpayer Advocate Service techniques;& of general and geographic business practices sufficient to independently process the complete range of cases; Experience advocating for taxpayers with significant hardship as defined by IRC 7811 and/or Internal Revenue manuals, including but not limited to an immediate threat of adverse IRS action; a delay of more than 30 days in resolving taxpayer account problems; the incurring by the taxpayer of significant costs (including fees for professional representation) if relief is not granted; irreparable injury to, or a long-term adverse impact on the taxpayer if relief is not granted; or suffering injury because of an action or inaction by the IRS; Qualifying specialized experience also includes resolving taxpayer issues through negotiating, influencing or persuading other Business Operating Divisions (BOD) (for example, through the issuance or resolution of an Operational Assistance Order (OAR) on a full range of individual& business tax returns; Experience with tax administration problems potentially having a negative impact on a significant number of taxpayers, including identifying potential systemic issues& taking appropriate action; Experience composing written communications to taxpayers& their representatives in order to expedite resolution of tax account issues& to educate regarding tax obligations, responsibilities, rights& options, including adverse consequences of decisions; Experience applying technical tax law based on the Internal Revenue Code & Regulations, making hardship determinations, conferring with subject matter experts or Counsel in developing a strategy for advocating and resolving a taxpayer’s issue; and experience preparing and executing case action plans to advocate for case resolution for taxpayers, representatives or Congressional offices; Experience managing an inventory of cases and timely completing required actions including but not limited to, case development, issue determination, conducting interviews with taxpayers & or their representatives, documenting case histories with appropriate narratives in support of case decisions, preparing referrals to other IRS functions, including Appeals and Counsel. OR You may substitute education for specialized experience as follows: Ph.D. or equivalent degree or 3 full academic years of progressively higher level graduate education leading to a degree in a related field of study at an accredited college or university. OR LL.M., if related.
For grades 5 thru 11: You may qualify by a combination of experience& education. Options for qualifying based on a combination will be identified in the online questions.
– The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis.- To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.
In addition to the above requirements, you must meet the following, if applicable: You must have been at the next lower grade level of the grade you are applying to for 52 weeks (time-in-grade requirement).
If you’d like to submit a resume or apply for this position, please contact Premier Veterans at firstname.lastname@example.org. All are free to apply!