LEAD MEDICAL SUPPORT ASSISTANT Job in Asheville, North Carolina – Department of Veterans Affairs

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The United States government is a massive employer, and is always looking for qualified candidates to fill a wide variety of open employment positions in locations across the country. Below you’ll find a Qualification Summary for an active, open job listing from the Department of Veterans Affairs. The opening is for a LEAD MEDICAL SUPPORT ASSISTANT in Asheville, North Carolina Feel free to browse this and any other job listings and reach out to us with any questions!

LEAD MEDICAL SUPPORT ASSISTANT – Asheville, North Carolina
Veterans Affairs, Veterans Health Administration, Department of Veterans Affairs
Job ID: 328428
Start Date: 09/18/2020
End Date: 10/08/2020

Qualification Summary
Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency. MSAs must be proficient in spoken and written English in accordance with VA Handbook 5005, Part II, Chapter 3, Section A, paragraph 3.j. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grade Determinations:
Lead Medical Support Assistant, GS-7 Experience: One year of experience equivalent to the GS-6 grade level, which equips the candidate with the following:
Ability to collaborate and communicate with a wide range of medical clinicians across multiple disciplines (e.g. medical doctors, nurse practitioners, physician assistants, psychologists, psychiatrists, social workers, clinical pharmacists, and nursing staff) to accomplish team goal setting to ensure medical care to patients is met;
Ability to independently set priorities and organize work to meet deadlines, ensuring compliance with established processes, policies, and regulations;
Ability to communicate tactfully and effectively, electronically, by phone, in person, and in writing, with internal and external customers. This may include preparing reports in various formats and presenting data to various organizational levels, as well as resolving patient concerns;
Advanced knowledge of the technical health care process including, but not limited to, scheduling across interdisciplinary coordinated care delivery and/or care in the community models and patient health care portals as it relates to access to care; Advanced knowledge of policies and procedures associated with interdisciplinary coordinated care delivery and/or care in the community operational activities that affect patient flow, and patient support care administrative functions to include, but not limited to appointment cycles, outside patient referrals, follow-up care, overbooking, provider availability, etc.;Advanced knowledge of medical terminology due to the technical nature of language utilized by clinicians. The resume must demonstrate 1 year experience with the Knowledge, Skills and Abilities listed above. References: VA Handbook 5005/117 Part II Appendix G45 Medical Support Assistant Qualification Standards. The full performance level of this vacancy is GS-07. Physical Requirements: See VA Directive and Handbook 5019

If you’d like to submit a resume or apply for this position, please contact Premier Veterans at abjobs@premierveterans.com. All are free to apply!

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