Information Technology Specialist (Customer Support) Job in Polacca, Arizona – Department of Health And Human Services

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The United States government is a massive employer, and is always looking for qualified candidates to fill a wide variety of open employment positions in locations across the country. Below you’ll find a Qualification Summary for an active, open job listing from the Department of Health And Human Services. The opening is for an Information Technology Specialist (Customer Support) in Polacca, Arizona Feel free to browse this and any other job listings and reach out to us with any questions!

Information Technology Specialist (Customer Support) – Polacca, Arizona
Indian Health Service, Department of Health And Human Services
Job ID: 297595
Start Date: 07/24/2020
End Date: 08/07/2020

Qualification Summary
To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. For positions requiring positive education requirements, or if you are using education to meet all or part of the qualification requirements, you MUST submit a copy of your transcripts or an itemized list of college courses which includes equivalent information from the transcript (course title, semester/quarter hours, and grade/degree earned) in your resume. MINIMUM QUALIFICATIONS, GS-2210-07:
Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the GS-05 grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: Examples include: planning and delivery of IT Customer support services; providing Point of Care Customer Service, resolving customer related technical software and hardware problems in accordance with established policies and procedure; assists users in resolving technical computer problems and malfunctions; plans, organizes, builds, and distributes PC’s and laptops; Provides technical support to users for computer software; installs new software, versions, and updates; adapts, configures and test computer software. OR Successfully completed (1) year of graduate education from an accredited or pre-accredited institution in computer science, engineering, information science, information systems management, mathematics operations research, statistics, or technology management or a degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. (Must submit copy of transcripts). OR Successfully completed a Bachelor’s degree from an accredited or pre-accredited institution in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management with one of the following: I graduated with at least an overall GPA of 2.95, or I graduated with at least a 3.45 GPA in my major or during the last two years of college; or I graduated in the top third of my class; or I have been a member of a national scholastic honor society recognized by the Association of College Honor Societies. (Must submit copy of transcripts). OR Possess a combination of specialized experience and graduate education that meets 100% of the qualification requirements for this position (Must submit copy of transcripts). MINIMUM QUALIFICATIONS, GS-2210-09:
Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the GS-07 grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: Examples include: Prepares and disseminates information, makes recommendations on the potential use of new developments in IT; instructs users on proper use of software systems to improve usage of microcomputers; determine the exact nature of the problem and provides users with solutions; Install or repair network cables, including fiber optic cables; provides customer assistance and training for all IT Systems and applications utilized; Ensure proper security measures on information systems through the use of appropriate guidelines, procedures, security tools, and user training. OR Successfully completed (2) years of graduate education from an accredited or pre-accredited institution in computer science, engineering, information science, information systems management, mathematics operations research, statistics, or technology management or a degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. (Must submit copy of transcripts). OR Successfully completed a master’s or equivalent degree from an accredited or pre-accredited institution in computer science, engineering, information science, information systems management, and mathematics, operations research, statistics, or technology management. (Must submit copy of transcripts). OR Possess a combination of education and experience that when combined fully meet the minimum qualifications for this position. The total percentage equals at least 100 percent to qualify for this GS-09 grade level (Must submit copy of transcripts). You must meet all qualification requirements within 30 days of the closing date of the announcement. Federal employees in the competitive service are also subject to the Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP).

If you’d like to submit a resume or apply for this position, please contact Premier Veterans at abjobs@premierveterans.com. All are free to apply!

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