Contact Representative Job in Gallup, New Mexico – Department of Health And Human Services



The United States government is a massive employer, and is always looking for qualified candidates to fill a wide variety of open employment positions in locations across the country. Below you’ll find a Qualification Summary for an active, open job listing from the Department of Health And Human Services. The opening is for a Contact Representative in Gallup, New Mexico Feel free to browse this and any other job listings and reach out to us with any questions!

Contact Representative – Gallup, New Mexico
Indian Health Service, Department of Health And Human Services
Job ID: 200161
Start Date: 01/23/2020
End Date: 02/05/2020

Qualification Summary
To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. For positions requiring positive education requirements, or if you are using education to meet all or part of the qualification requirements, you MUST submit a copy of your transcripts or an itemized list of college courses which includes equivalent information from the transcript (course title, semester/quarter hours, and grade/degree earned) in your resume. The following shows the amounts of education and/or experience required to qualify for positions covered by this standard. MINIMUM QUALIFICATIONS:
GS-06: Candidate must have one (1) year of specialized experience equivalent to at least the GS-05 level.
GS-07: Candidate must have one (1) year of specialized experience equivalent to at least the GS-06 level.
GS-08: Candidate must have one (1) year of specialized experience equivalent to at least the GS-07 level. Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: Specialized experience at the GS-06 Level
Assist patients and medical staff in completing forms, verify patient eligibility for benefits, review claims, interpret business office policies and procedures. Specialized experience at the GS-07 Level
Apply standardized rules, processes and procedures concerning claims processing; provide information to the public on insurance information; conduct personal or telephone interviews; review records and monitor pending actions. Specialized experience at the GS-08 Level
Apply an extensive body of rules and procedures concerning benefits to clarify benefit processes and procedures to patients; search records or guidelines; provide information and benefits of multiple alternate resources and advise patients of nonpayment or approval of claim; advise individuals on all aspects of benefits; compile and write reports applicable to Business Office and Alternate Resource needs. You must meet all qualification requirements within 30 days of the closing date of the announcement. Federal employees in the competitive service are also subject to the Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP).

If you’d like to submit a resume or apply for this position, please contact Premier Veterans at [email protected]. All are free to apply!


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