The United States government is a massive employer, and is always looking for qualified candidates to fill a wide variety of open employment positions in locations across the country. Below you’ll find a Qualification Summary for an active, open job listing from the Department of the Navy. The opening is for a COMPUTER ASSISTANT in Great Lakes, Illinois Feel free to browse this and any other job listings and reach out to us with any questions!
COMPUTER ASSISTANT – Great Lakes, Illinois
Naval Reserve Force, Department of the Navy
Job ID: 167815Start Date: 11/25/2019End Date: 12/04/2019
Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-06 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: Providing IT related trouble calls and service request within an organization providing technical computer support and/or technical information request in a prompt and professional manner.
Experience identifying and/or isolating the source of problems between hardware, system software and application programs (e.g. desktop/laptop computers, help desk hardware/software, LAN hardware/software, Network Management System, Personal Computer (PC’s), DOS operating system, Windows applications, laser printer, mass storage devices, accessories and information processing/sharing capabilities using information system technologies to understand the interrelationships between them). Experience providing technical advice to internet content providers, posting content to the web, resolving request for account management, and general site questions. Experience diagnosing and resolving problems in response to customer (e.g. reported incidents; providing feedback; tracking problematic trends and patterns; maintaining problem tracking databases; managing performance standards; providing customer training). Additional qualification information can be found from the following Office of Personnel Management website:
https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=GS-CLER. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
If you’d like to submit a resume or apply for this position, please contact Premier Veterans at firstname.lastname@example.org. All are free to apply!