The United States government is a massive employer, and is always looking for qualified candidates to fill a wide variety of open employment positions in locations across the country. Below you’ll find a Qualification Summary for an active, open job listing from the Department of Veterans Affairs. The opening is for an Advanced Medical Support Assistant in Indianapolis, Indiana Feel free to browse this and any other job listings and reach out to us with any questions!
Advanced Medical Support Assistant – Indianapolis, Indiana
Veterans Affairs, Veterans Health Administration, Department of Veterans Affairs
Job ID: 161885Start Date: 10/11/2019End Date: 11/04/2019
United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Experience and Education: (1) Experience. Six months experience of clerical, office or other work that indicates the ability to acquire the particular knowledge and skills needed to perform the duties of the position; or (2) Education. One year above high school; or (3) Experience/Education Combination. Equivalent combination of experience and education are qualifying for entry level for which both education and experience are acceptable. English Language Proficiency: Advance Medical Support Assistants must be proficient in spoken and written English in accordance with VA Handbook 5005, part II, chapter 3, section A, paragraph 3j. Grade Determinations: In addition to meeting the basic requirements, applicants must have one (1) year of experience in a medical clinic or hospital performing clerical or office management work that is directly related to duties of the Advanced Medical Support Assistant and must be at a level comparable to MSA experience at the next lower level (GS-5). Applicants must also demonstrate they meet the Knowledge, Skills, Abilities at the next lower level (GS- 5). Experience comparable to the next lower level (GS-5) is defined as experience that includes, but is not limited to: scheduling, canceling, re-scheduling patient’s appointments and/or consults; entering no-show information; monitoring the electronic wait list; preparing for clinic visits; monitoring both inpatient and outpatient appointments for areas of responsibility; ensuring encounter forms are completed in order to obtain appropriate workload credit; verifying and updating demographics and insurance information; processing all emergency and non-emergency transfers to other VA facilities or private hospitals; performing basic eligibility, co-pays and preauthorization requirements for specific coverage (i.e., TRICARE, sharing agreements, etc.). Applicants must also be able to demonstrate the following KSAs: Ability to collaborate, communicate, set priorities, and organize the work in order to meet deadlines, ensuring compliance with established processes, policies, and regulations. Ability to communicate tactfully and effectively, both orally and in writing, in order to meet program objectives. This may include preparing reports in various formats and presenting data to various organizational levels. Advanced knowledge of the technical health care process as it relates to access to care. Advanced knowledge of managing a clinic. This includes independently utilizing reference sources, decision making, and empowering the team to collaborate and resolve problems within a complex systems environment. Advanced knowledge of policies and procedures associated with operational activities that affect the patient flow, patient care, and the revenue process. Advanced knowledge of medical terminology due to the technical nature of language utilized by clinicians. References: VA Handbook 5005/53 Part II Appendix G45 Advanced Medical Support Assistant Qualification Standard GS-679: http://vaww1.va.gov/Ohrm/HRLibrary/Dir-Policy.htm. The full performance level of this vacancy is GS-06. Physical Requirements: Work is mostly sedentary, but does require some walking and standing for a few minutes at a time several times a day processing paperwork, filing, etc. Minor lifting, carrying files, paper supplies and manuals. Use of a computer keyboard and telephone keypad.
If you’d like to submit a resume or apply for this position, please contact Premier Veterans at firstname.lastname@example.org. All are free to apply!