Health Technician (Telehealth Clinical) – Fort Dodge (NTE 2 Years) Job in Fort Dodge, Iowa – Department of Veterans Affairs



The United States government is a massive employer, and is always looking for qualified candidates to fill a wide variety of open employment positions in locations across the country. Below you’ll find a Qualification Summary for an active, open job listing from the Department of Veterans Affairs. The opening is for a Health Technician (Telehealth Clinical) – Fort Dodge (NTE 2 Years) in Fort Dodge, Iowa Feel free to browse this and any other job listings and reach out to us with any questions!

Health Technician (Telehealth Clinical) – Fort Dodge (NTE 2 Years) – Fort Dodge, Iowa
Veterans Affairs, Veterans Health Administration, Department of Veterans Affairs
Job ID: 156155
Start Date: 10/01/2019
End Date: 10/15/2019

Qualification Summary
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/15/2019. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency. A candidate will not be appointed under authority of 38 U.S.C. chapters 73 or 74, to serve in a direct patient-care capacity in VHA who is not proficient in written and spoken English. See chapter 2, section D, paragraph 5a, this part Experience and Education. (1) Experience. One year of experience in a health care field that demonstrates the applicant’s ability to perform the work or provides an understanding of the work such as but not limited to a medical or clinical assistant (or technician) or health technician. OR (2) Education. Four academic years above high school leading to a bachelor’s degree with courses related to the occupation. OR (3) Experience/Education Combination. Equivalent combination of experience and education are qualifying for entry level for which both education and experience are acceptable. Examples: (a) Six months of experience in the health care field and two years of education above high school that included at least six semester hours in health care related courses such as, biological science, surgical technician courses, nursing assistant or other courses related to the position; or an associate’s degree in a health care related field; or (b) Six months of experience in the health care field and successful completion of a course for health care technicians, hospital corpsmen, or medical service specialists given by the U.S. Armed Forces. The TCT will become a certified Store and Forward Imager in Telewound, Teleretinal, and TeleDermatology imaging. TCT will assist the HT Registered Nurse with HT equipment set-up, trouble shooting and maintaining of Veteran Excel spreadsheets as assigned. S/He is responsible for the patient site clinical, business, scheduling, and technical aspects for real-time Telehealth applications, including, all specialty and primary care Telehealth encounters (clinical Video, imaging, and support of Home Telehealth) within the Veteran’s home, residence, hospital, or long-term care facility. Installs, maintains, inventories, and trains staff on all video-conferencing technologies, Telehealth peripherals including stethoscopes, otoscopes and scheduling software used to coordinate, manage resources and connect staff, resources, patients, and providers in the manner effective to delivery of services, patient care, education, and training. The TCT will set up and adjust specialized clinical computers, cameras, and other equipment with multiple features and precision metrics requiring precise interaction setting applications and positioning to operate the equipment correctly. The TCT conducts quality control procedures on equipment and products and maintains proper records for quality control reports and workload reporting. The TCT is expected to display an enthusiastic spirit to create motivation and achieve results as evidenced by involvement in presenting all Telehealth modalities to associates at all levels which in turn expands the program. Maintains a valid driver’s license Demonstrates excellent communication skills in collaborating with patient, family, co-workers and PACT. Provides excellent customer service. Travels as needed to any Central Iowa catchment area for patient care coverage including but not limited to Veteran’s place of residence, hospital, and/or long-term care facility. Must be knowledgeable and highly familiar with technological resources to include but not limited to Excel, internet, VISTA, Microsoft Office, and utilization of Microsoft Outlook. Displays knowledge of Telehealth technologies appropriate for each type of visit and how to trouble shoot technical issues that may arise with the technology, particularly mobile Telehealth devices. Preferred Experience: Poised and articulate in communicating with individuals of varied education and ethnic backgrounds Able to accurately schedule clinic appointments in VistA per the VHA outpatient scheduling processes and procedures Cooperative team member evidenced by accountability to Veterans and Telehealth Team Members. Self-motivated with ability to effectively multi-task with strong attention to detail and minimal supervision. Grade Determinations: GS-5 (Entry Level) Experience or Education. None beyond the basic requirements. GS- 6 (Full Performance Level) Experience. One year of experience equivalent to the next lower grade level. Demonstrated Knowledge, Skills, and Abilities (KSAs): Comprehensive knowledge of computer systems and programs to perform a variety of tasks Ability to communicate, consult, and interact with other members of the health care team, external relations, customer service and patient education Ability to provide and receive guidance and technical direction Ability to plan, organize, set priorities, work as a team member, and effectively complete assignments Ability to read, interpret, and apply complex written instructions Knowledge of general clinical policies and procedures in a health care environment Skilled in the use of telehealth technologies for the facilitation of telehealth clinical encounters References: VA Handbook 5005/96, Part II, Appendix G50 The full performance level of this vacancy is GS-06. The actual grade at which an applicant may be selected for this vacancy is in the range of GS-05 to GS-06. Physical Requirements: The work is primarily sedentary, but requires some standing, walking, bending, lifting and carrying of light items. The work requires above average agility and dexterity. The work may require heavy lifting of equipment or assisting patients. Must be able to travel to outlying CBOC’s or Outreach clinics and possess a valid driver’s license.

If you’d like to submit a resume or apply for this position, please contact Premier Veterans at All are free to apply!


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