The United States government is a massive employer, and is always looking for qualified candidates to fill a wide variety of open employment positions in locations across the country. Below you’ll find a Qualification Summary for an active, open job listing from the Department of the Air Force. The opening is for a MEDICAL SUPPORT ASSISTANT (OFFICE AUTOMATION) in Malmstrom AFB, Montana Feel free to browse this and any other job listings and reach out to us with any questions!
MEDICAL SUPPORT ASSISTANT (OFFICE AUTOMATION) – Malmstrom AFB, Montana
U.S. Air Force – Agency Wide, Department of the Air Force
Job ID: 112895Start Date: 06/25/2019End Date: 07/09/2019
SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower grade GS-, or equivalent in other pay systems. Examples of specialized experience includes knowledge of a standardized body or rules, procedures, and operations such as available medical facility services, medical terminology used in the facility and the procedures of each unit serviced to give instructions to patients, determine eligibility of patients for care, schedule appointments, rearrange appointments to accommodate emergency situations, refer patients to other units or facilities as needed, and resolve patient complaints and other scheduling problems; knowledge of the spelling and meaning of commonly used medical terminology of the facility to enter patient information into records, give instructions to patients for diagnostic procedures, report test results to patients; and relay information to members of the immediate staff and other services of the facility. OR
EDUCATION: Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university. NOTE: You must submit a copy of your transcripts. OR
COMBINATION OF EXPERIENCE AND EDUCATION: A combination of education and experience as described above may be used to qualify for this position. NOTE: You must submit a copy of your transcripts. KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: 1. Knowledge of the correct spelling and meaning of medical terminology commonly used by the medical facility; and correct grammar, spelling, punctuation, capitalization, and format to accurately prepare and edit written documents and reports. 2. Knowledge of the standardized body of rules, procedures, policies, and operations of the medical facility to determine patient eligibility, schedule appointments, maintain appointment schedules, make referrals, give instructions to patients, assemble and update patients’ charts, record physicians’ orders, and retrieve x-rays, laboratory reports, and other relevant patient data. 3. Knowledge of various office automation software programs, tools, and techniques to support office operations and produce a variety of documents such as letters, reports, spreadsheets, databases, and graphs. 4. Skill in typing; a qualified typist is required. 5. Ability to plan, organize work, and meet deadlines. 6. Ability to communicate effectively, both orally and in writing using tact and diplomacy. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
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