Medical Support Assistant Job in Tomah, Wisconsin – Department of Veterans Affairs

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The United States government is a massive employer, and is always looking for qualified candidates to fill a wide variety of open employment positions in locations across the country. Below you’ll find a Qualification Summary for an active, open job listing from the Department of Veterans Affairs. The opening is for a Medical Support Assistant in Tomah, Wisconsin Feel free to browse this and any other job listings and reach out to us with any questions!

Medical Support Assistant – Tomah, Wisconsin
Veterans Affairs, Veterans Health Administration, Department of Veterans Affairs
Job ID: 41341
Start Date: 01/18/2019
End Date: 02/08/2019

Qualification Summary
To qualify for this position, applicants must meet all requirements by the closing date of this announcement Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy Experience: Six months experience of clerical, office or other work that indicates the ability to acquire the particular knowledge and skills needed to perform the duties of the position
OR
Education: One year above high school. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university;
OR
Combination: Equivalent combinations of experience and education. The following requirements below must be met in order to meet the Grade Requirements: GS-3 level
None beyond the basic requirements listed above. GS-4 level
Experience: One (1) year of experience in clerical or office work that indicates the ability to acquire the particular knowledge and skills needed to perform the duties of the position. Assignments at this level include but are not limited to: interacting with both internal and external customers; establishing and maintaining medical outpatient and inpatient charts as well as administrative records; verifying third party insurance and updating information in the Insurance Capture Buffer (ICB) system; obtaining medical information from patients; coordinating information and actions related to patient care and services; and scheduling appointments.
OR
Education: Two (2) years of successfully completed education above high school. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university. (TRANSCRIPTS REQUIRED)
AND
Demonstrated Knowledge, Skills and Abilities:
1 – Ability to meet, communicate and interact with individuals from varying backgrounds and other health care team members in a courteous and helpful manner in order to complete job assignments
2 – Ability to use various types of office automation equipment and software
3- Ability to set up, organize and maintain record systems. GS-5 level
Experience: One (1) year of experience equivalent to the next lower grade (GS-4) level that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the position to be filled. Assignments at this level include but are not limited to: scheduling, canceling, re-scheduling patient’s appointments and/or consults; entering no-show information; monitoring both inpatient and outpatient appointments for areas of responsibility; ensuring encounter forms are completed in order to obtain appropriate workload credit; verifying and updating demographics and insurance information; processing all emergency and non-emergency transfers to other VA facilities or private hospitals; performing basic eligibility, co-pays and preauthorization requirements for specific coverage (i.e., TRICARE, sharing agreements, etc.).
OR
Education: Successful completion of four years of education above high school level. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university. (TRANSCRIPTS REQUIRED)
AND
Demonstrated Knowledge, Skills and Abilities:
1 – Ability to operate computerized programs and databases in order to enter, modify and retrieve sensitive information/data into or from electronic medical records, scheduling systems and/or reports
2 – Knowledge of basic medical terminology
3 – Ability to make appointments in a clinical setting
4 – Ability to work independently in the accomplishment of a wide variety of duties, including setting priorities and coordinating work
5 -Ability to communicate effectively and professionally with employees at varying grade levels
6 -Ability to identify customer’s concerns, perform the tasks required to resolve the issue accurately and timely, and follow-up as necessary to ensure a satisfactory resolution Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. References: VA Handbook 5005/53, Part II, Appendix G45, Medical Support Assistant Qualification Standards. This can be found in the local Human Resources Office The full performance level of this vacancy is GS-5. The actual grade at which an applicant may be selected for this vacancy is in the range of GS-3 to GS-5. Physical Requirements: The work is sedentary but requires some walking, standing, bending, climbing and carrying of light items such as papers and files; long periods of sitting and using a computer screen and keyboard.

If you’d like to submit a resume or apply for this position, please contact Premier Veterans at abjobs@premierveterans.com. All are free to apply!

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