The United States government is a massive employer, and is always looking for qualified candidates to fill a wide variety of open employment positions in locations across the country. Below you’ll find a Qualification Summary for an active, open job listing from the Department of State. The opening is for a Foreign Service Information Management Technical Specialist – Unified Communications (2882 IMTS – Unified Communications) in Department of State Posts – Overseas and Domestic, United States Feel free to browse this and any other job listings and reach out to us with any questions!
Foreign Service Information Management Technical Specialist – Unified Communications (2882 IMTS – Unified Communications) – Department of State Posts – Overseas and Domestic, United States
Department of State – Agency Wide, Department of State
Job ID: 20943Start Date: 12/05/2018End Date: 01/03/2019
Experience must have been acquired within the last five years.
Individuals in these positions need to have specialized experience in applying broad technical knowledge and have hands-on experience in one or more areas on specific systems or applications. The work requires knowledge of customary approaches, techniques, and requirements appropriate in evaluating, analyzing, planning, installing, operating, maintaining, managing, or improving one or more of the following: LAN/MAN/WAN environments, communications protocols to include TCP/IP, VPN, VoIP and Ethernet, high-speed circuits (T1, E1), commercial satellite terminal, Cisco and Juniper switches and routers, CSU/DSU, modems, fiber optics, peripheral devices (laser printers, scanners, digital senders) and associated cryptographic systems, and traditional telephone PBX systems. These include Avaya/Nortel PBX systems, VoIP systems and peripherals (call accounting, voice mail and threat recording systems). Individuals must be knowledgeable in the use of associated test equipment for testing and trouble resolution.
IMTS-UC must have in-depth technical knowledge of VoIP and other computer-based, office telephone exchanges and systems, an understanding of fiber optical cables, media cables such as CAT5 and CAT6, and be able to install and terminate all in accordance with building industry standards.
Experience on AT&T, Avaya/Nortel, or similar digital telephone switching equipment is desirable. Experience installing and repairing cryptographic equipment, and knowledge of Tempest Standards and Red/Black installation criteria. Applicants should possess a working knowledge of current Windows Server and Windows 10 client technology, MS Office Suite MS Exchange (Outlook), MS BackOffice, and UNIX. Microsoft certified professionals (MCP/MCSE) are preferred. UNIX, SQL, Oracle and Citrix experience. Building Industry Consulting Service International (BICSI) Installer Level 2, BICSI Registered Communications Distribution Designer, and familiarity with EIA/TIA grounding systems standards is also desirable. Knowledge, Skills, and Abilities
Expert knowledge of complex digital and voice communications systems to include classified and unclassified computers, printers, modems, multiplexers, fiber optic isolation devices, Local and Wide Area Network (LAN/WAN) systems, satellite communication systems, cryptographic systems, and building electrical wiring, power distribution boxes, and electrical codes.
Knowledge of information technology, including processes, design, technical specifications, diagnostic tools, repair techniques, safety principles, security, problem/resolution tracking procedures, customer service techniques, laws and regulations, and instruction techniques.
Specialized skill in problem recognition, rule application, troubleshooting and problem solving, providing technical assistance over a variety of media, customer service, self-management, stress tolerance, learning and keeping abreast of a rapidly changing field, electrical work, inductive reasoning, and deductive reasoning.
General skill in systems evaluation, equipment selection, installation, repairing, equipment maintenance, troubleshooting, systems analysis, operations analysis, operations monitoring, quality control analysis, mathematics, science, technology design, active listening, speaking, reading comprehension, writing, active learning, critical thinking, complex problem solving, judgment and decision making, instructing, persuasion, coordination, time management, service orientation, management of material resources, and management of personnel resources.
Ability to maintain attention for extended periods or work long hours; tolerate heat, cold, noise, or pollution; bend, stretch, stoop, twist, or reach; lift, push, pull, carry, climb ladders, or balance; perform movements repeatedly or continually, including the ability to stand for extended periods or take frequent extended trips by plane or car; and hear speech or other sounds at construction sites with ambient noise and other environmental factors that are typical for such sites.
Other requirements include: the ability to adapt to changing physical environments, work with differing levels of technology, and keep abreast of the latest developments and innovations in the IT field, cross-cultural awareness, tolerance of intensive world travel, tolerance for working overseas, worldwide availability, tolerance of living away from family, tolerance of varying work environments, attention to detail, dependability, teamwork and cooperation, flexibility in changing work team roles, and integrity.
Successful Foreign Service Specialists must consistently meet a high standard for English, both written (overall structure as well as grammar, spelling and punctuation) and spoken (overall structure as well as delivery, clarity and succinctness).
If you’d like to submit a resume or apply for this position, please contact Premier Veterans at firstname.lastname@example.org. All are free to apply!